Terms of Use

Last Updated: December 31, 2025

Agreement to Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you and GATEHOUSE LABS PTY. LTD. (ABN 41 692 722 955) ("Company", "we", "us", or "our") concerning your access to and use of the https://gatehouselabs.ai website and any related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use our Services.

Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use our Services in any way that violates any applicable law or regulation
  • Engage in any conduct that restricts or inhibits anyone's use of the Services
  • Transmit or procure the sending of any advertising or promotional material without our prior written consent
  • Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
  • Engage in any automated use of the system, such as using scripts to send comments or messages
  • Interfere with, disrupt, or create an undue burden on the Services or networks connected to the Services
  • Attempt to bypass any measures designed to prevent or restrict access to the Services
  • Copy, modify, or distribute any content from our Services without authorization

Intellectual Property Rights

Unless otherwise indicated, the Services and all content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by the Company, its licensors, or other providers of such material and are protected by Australian and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services without our prior written consent.

The GatehouseLabs name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company. You must not use such marks without our prior written permission.

User Submissions

By submitting any content, feedback, or suggestions to us through our Services (including contact forms, emails, or other communications), you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in any media.

You represent and warrant that you own or control all rights to any content you submit and that such content does not violate any third-party rights or applicable laws.

Services and Products

Information about our AI/ML services and products on our website is for general information purposes only. We reserve the right to:

  • Modify or discontinue any service or product without notice
  • Refuse service to anyone for any reason at any time
  • Update pricing, features, and availability at our discretion

Specific terms and conditions may apply to individual services or products, which will be provided separately.

Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or completely secure. We make no warranties about the accuracy, reliability, completeness, or timeliness of the content, services, software, or graphics on our website.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of (or inability to access or use) the Services
  • Any conduct or content of any third party on the Services
  • Any content obtained from the Services
  • Unauthorized access, use, or alteration of your transmissions or content

Our total liability to you for all claims arising out of or relating to these Terms or the Services shall not exceed the amount paid by you (if any) to us in the twelve months prior to the event giving rise to liability.

Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect. The failure of us to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

Entire Agreement

These Terms constitute the entire agreement between you and GATEHOUSE LABS PTY. LTD. regarding the use of our Services and supersede all prior and contemporaneous written or oral agreements.

Contact Information

If you have any questions about these Terms, please contact us:

  • Email: info@gatehouselabs.ai
  • Phone: +61 47 863 9319
  • ABN: 41 692 722 955